These families knew Canada’s long-term-care system was broken
Earlier this year, Delores Broten and others wrote letter after letter complaining about the treatment of their loved ones in a chain of B.C. retirement homes. But they didn't bother addressing any letters to the owners of the company. "It would've been a waste of postage," said the 71-year-old Broten in February. That's because the company that runs her husband's care home is owned by the government of China.